Prepaid Card

English
Taiwan’s No.1 Prepaid Card
5G Ultra Speed for the PRO
Chosen by the most users in Taiwan

Charge Rates
Operator
Recharge
VoLTE
Other info
Customer service
Customer service Dial 777 directly or 0936-000-777 from your phone for free customer service.
Dial 777 directly
1Press 1 for recharge service.
2Press 2 to check your account balance and expiration date
3Press 3 for a list of your last 5 calls
4Press 4 to change your language type
1For English press 1
2For Chinese press 2
3For Indonesian press 3
4For Thai press 4
5For Vietnamese press 5
5Press 5 to check and apply IF internet service
7Press 7 to check the PUK number and voicemail functions
0Press 0 to speak with a customer service representative
Offering multilingual service
1Languages include Mandarin, Taiwanese, English, Thai, Indonesian, and Vietnamese
2Thai/Indonesian/Vietnamese service time: 15:00-23:00
Service and emergency calls
Number 0800
Domestic 0800 collect calls
Billing Method：Free
Number 0809
Domestic 0809 collect calls
Billing Method：Free
Number 110/119
Case reporting desk/fire reporting desk
Billing Method：Free
Number 112
Emergency calls
Billing Method：Free
Number 113
National women & child protection hotline
Billing Method：Free
Number 36119
Employment & Vocational Training Administration 0800 Thai complaint hotline
Billing Method：Free
Number 1955
Foreign worker consulting & protection hotline
Billing Method：Free
Number 777
IF Recharge Card customer service hotline
Billing Method：Free
Number 105
Domestic directory assistance
Billing Method：NT$10/call