Excellent Service

Customer Privacy Protection

Providing users with a secure and trusted communications environment is the basic principle of telecommunications service. It is also the key to maintaining customer relations and improving consumer confidence. With FET's vision on information security — "respect for customer information, treasure customer entrustment, maintain sustainable services, and win the trust of customers", we show our attention and commitment to customer privacy protection. FET not only introduces international standard verification to key operation procedures, but also includes information security in corporate risk management. We regularly review progress in achieving these targets and continue to make improvements where we lag behind to ensure that personal information protection and information security are effectively managed.