STAKEHOLDERS

Contact for Stakeholders

Customer/Consumer

Communication Channel
Contact us for questions and suggestions concerning products and services by Email
FETnet Website Customer Care、self-care APP, and online chat
In-store face-to-face communication、official correspondence, arbitration meeting
Customer Satisfaction Survey
Product information meeting and marketing activities
phonechatContact Us

Customer Hotlines 0800-058885(free)
Far EasTone Post-Paid customers please dial 888/123(free)
Local Phone dial 449-5888/449-5123

FETnet Website Customer Care

Email


Investors/Shareholders

Communication Channel
Communication through Investor Relations.
Hosted general shareholders meeting.
Hosted Global Investor Telephone Conference to facilitate direct communication between investors and executive management.
Dedicated units took part in domestic/overseas face-to-face institutional investor meetings to communicate with investors.
Investor Relations section on the website.
phonechatContact Us

Investor Relations Ms. Huang 886-2-7723-5000

Investor Relations section on the website

Email


Suppliers/Contractors/Developers

Communication Channel
Establish a sustainable supply chain with suppliers by signing the company's self-declaration of corporate social responsibility, integrity/audit management consent, supplier training and testing, supplier auditing, etc.
Conduct suppliers satisfaction surveys
Regularly hold supplier conferences and developer conferences to share and exchange global sustainable trends; at the same time drive supplier innovation
phonechatContact Us

Procurement Division, Mr. Tsou 886-2-7723-7675

Email


Competent Authorities

Communication Channel
Business meetings and administrative inspections by the National Communications Commission (NCC)
Fair Trade Commission investigations
Official correspondence
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Legal Mr. Huang 886-2-7723-5000

Email


Media

Communication Channel
Press releases/conferences
Communication through Public Relations
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Public Relations Mr. Wang 886-2-7723-5000

Email


Community Group/NGO

Communication Channel
Communication through sponsorship and collaboration
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Corporate Sustainability Responsibility Mr. Chien 886-2-7723-5000

Email